We live by our core values of honesty and integrity. Honesty is the foundation on which we earn your trust over time.
We do not use a call center during business hours. Our dispatchers work out of our centrally located office in Burnaby to ensure prompt response to your calls. Our key managers are within earshot of our reception desk which allows us to keep a pulse on what is happening in real time.
We believe in preventive maintenance. We allocate less units per technician than our competitors. Enough time is allowed per visit so that maintenance tasks can be completed, and equipment break downs minimized.
Large Parts Inventory
We carry thousands of spare parts in our 10,000 sq. ft. office / warehouse facility, centrally located in Burnaby. Spare parts are available 24/7 to our service technicians, minimizing your down time for urgent repairs.